Privacy Policy
At The Grange Ramada Jarvis Hotel, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our hotel or use our services, both online and offline. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect and process the following types of personal information about you:
- Contact Information: Name, address, email address, and phone number.
- Payment Information: Credit card details and billing information.
- Booking Information: Details of your reservation, including check-in and check-out dates.
- Feedback and Communication: Any communication you have with us via email, phone, or our website.
2. How We Use Your Information
We use your information for various purposes, including:
- To manage and process your bookings and payments.
- To communicate with you regarding your reservation or inquiries.
- To provide customer support and respond to your requests.
- To improve our services and enhance your experience at our hotel.
- To comply with legal obligations and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our hotel, conducting our business, or servicing you, provided they agree to keep your information confidential. We may also disclose your information if required by law or in response to valid legal requests.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to request access to the personal information we hold about you, request corrections, and, in certain circumstances, request the deletion of your information. To exercise these rights, please contact us using the details below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Grange Ramada Jarvis Hotel
Old Gloucester Road
Northwoods
Winterbourne
Bristol
BS36 1RP
United Kingdom
Thank you for choosing The Grange Ramada Jarvis Hotel. Your privacy is important to us!